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Get deeper context for a better
customer experience
Real User Monitoring (RUM) gives invaluable insights into your application’s frontend performance,
delivering a perspective centered around the user.
Track and optimize performance
with Middleware RUM
Middleware Real User Monitoring (RUM) provides real-time, end-to-end visibility into individual user activity and
experience, aiding in optimizing web and mobile application performance.
Troubleshoot and resolve user-facing issues
- Understand the user experience of applications with performance metrics.
- Troubleshoot issues by looking at core web vitals and attributes.
- Identify segments of your customers experiencing real-time errors with tags for device, OS, and country.
Correlate issue faster
- Get real-time visibility of users’ actions.
- Automatically collect and correlate every resource, error, and user action during a user’s session.
- Easily identify latency, errors, and poor performance with custom attribute collection.
Sessions and replays
- Get each session recorded of your users for frontend monitoring.
- Get a replay of sessions to understand the user journey on web and mobile applications.
- Skip to the errors and warnings in a click to identify issues quickly.
Make decisions based on user data
- Capture business-critical user actions such as checkout button click, tap, and more.
- Look at the core vitals such as largest contentful paint (LCP), First input delay (FID), and cumulative layout shift (CLS) to improve customer experience.
- Get full transaction analysis for web and mobile applications.
What is Real User Monitoring?
Real User Monitoring is a solution that provides deep insights into user journeys across web and mobile apps to optimize performance and enhance user experience.
How does Real User Monitoring help in troubleshooting issues?
Real User Monitoring helps identify and resolve user-facing issues quickly by connecting back-end traces and logs to front-end user sessions.
What type of performance metrics can I track with Real User Monitoring?
You can track key performance metrics like Core Web Vitals, page load time, FCP, LCP, FID, CLS, error rates, user numbers, and session counts.
Can I monitor both web and mobile applications with Real User Monitoring?
Yes, you can monitor front-end performance for websites and mobile applications, including native Android, iOS, and React Native apps.
How does Session Replays help in improving user experience?
Session Replays allow you to view video recordings of user interactions on websites and apps, providing detailed information on user actions, load times, and error events to identify areas for improvement.
Can I connect frontend errors to backend errors with Real User Monitoring?
Yes, Real User Monitoring allows you to view all errors in one place and connect frontend errors to backend errors, enabling you to identify root causes faster and resolve issues quickly.
